DIRECTOR, EY ASSIST
Company: EY
Location: Salt Lake City
Posted on: October 27, 2024
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Job Description:
At EY, you'll have the chance to build a career as unique as you
are, with the global scale, support, inclusive culture and
technology to become the best version of you. And we're counting on
your unique voice and perspective to help EY become even better.
Join us and build an exceptional experience for yourself, and a
better working world for all.The exceptional EY experience. It's
yours to build.EY focuses on high-ethical standards and integrity
among its employees and expects all candidates to demonstrate these
qualities.Location: New York, Birmingham, Phoenix, Tucson, Rogers,
Palo Alto, Sacramento, San Diego, San Francisco, San Jose, Westlake
Village, Irvine, Los Angeles, Denver, Stamford, Chicago, Hartford,
Hoboken, Orlando, Miami, Jacksonville, Boca Raton, Tallahassee,
Tampa, Alpharetta, Indianapolis, Des Moines, Kansas City, Wichita,
Salt Lake City, Louisville, New Orleans, Baton Rouge, Baltimore,
Boston, Grand Rapids, Detroit, Minneapolis, St Louis, Las Vegas,
Iselin, Buffalo, Raleigh, Charlotte, Toledo, Akron, Cincinnati,
Columbus, Tulsa, Oklahoma, Portland, Pittsburgh, Philadelphia,
Providence, Greenville, Nashville, McLean, Memphis, Chattanooga,
Cleveland, Atlanta, Dallas, Houston, San Antonio, Austin, Fort
Worth, Richmond, Seattle, Washington, Charleston, MilwaukeeThe
opportunityAs the Director EY Assist EAP Clinical Team, you will
develop and manage the employee assistance and daily life resource
and referral services for partners/principals, staff and family
members in the US firm. These services are designed to enhance the
well-being, job performance and work/life balance of individuals
and families. These activities include but are not limited to
one-on-one consults with individuals, crisis intervention and
response for individuals and teams, working with clinical
referrals, clinical assessments, case management and follow up for
EY staff and partners. You will drive the EY Assist program
marketing and communications, relevant research, as well as
professional and public speaking about best practices in workplace
mental health. You'll have the chance to leverage your knowledge
and expertise of analytics to assess the evolving needs of the
partners and staff of the firm and the ability to drive
best-in-class, impactful, innovative, and clinically informed
solutions to address the mental health and overall wellbeing of
EY's workforce.Your key responsibilitiesSelects and manages the EY
Assist vendors in the development, implementation and delivery of
Employee Assistance Programs (EAP) and daily life resource and
referral services for the firm according to vendor performance
objectives.Responsible for the compliance of services with legal
regulations, and consistent with firm goals and culture.Remains
current regarding research and best practices related to EY Assist
service areas, including: childcare and eldercare, parenting,
special needs, emotional well-being, discount legal plans,
addiction disorders, nutrition and wellness, and employee
performance management, among others.Possesses a high level of
specialized knowledge of work/life and EAP policies, procedures and
practices.Markets the services of EY Assist internally to the firm
to achieve utilization levels that result in a favorable
return-on-investment.Collaborates with other firm
functions/departments on firm wide initiatives, such as change
management, performance coaching, soft skills training, crisis
management, violence prevention, etc.Delivers clinical assessment,
referral and follow-up services to individuals and families in the
firm to improve job and personal adjustments and provides critical
incident stress management to the organization.Serves as a national
member of the firm's Crisis Response Team.Collaborates with
Benefits Team on the design of behavioral health service coverage
and delivery.Manages and maintains databases, reports, records,
trend analyses and survey data to provide business reports, plans,
and budget cost analyses for planning purposes.Establishes goals
for this function, and pursues assignments that are related to
higher-level, strategic, long-term objectives.Makes decisions that
impact the entire firm. Interactions with others are often aimed at
negotiating and finalizing decisions.Positions at this level
generally have a national scope. Decision-making authority is
broad.High level of complex, conceptual problem-solving ability, a
wide sphere of influence, and a broad-based network are
expected.Skills and attributes for successExtensive clinical
knowledge and experience must be applied to each human dilemma
presented to EY Assist. Must have the ability to respond decisively
to emergency situations, deploying the appropriate resources and
guidance, often remotely, to those in the immediate location of the
emergency. Calm restraint, leadership, and the ability to make good
decisions under stress is criticalExpertise in at least one
specialty area of behavioral health practice, such as chemical
dependency, post-traumatic stress, eating disorders, gambling,
depression, anxiety, etc.Ability to communicate effectively,
develop positive working relationships with both internal and
external resources and clients, proficient interpersonal
communication skills,Ability to positively and efficiently
collaborate with team members and work collaboratively with others
at EY to deliver the mission objectives of the firm's wellbeing and
mental health initiativesAbility to exercise sound judgment, set
and manage evolving priorities, organize, implement, and administer
effectively in all areas of accountability, in what is often a very
autonomous position in a fast-paced work environment.Experience
working as an EAP professional is preferredAbility to lead a team
that initiate ideas that would enhance the EAP firm
offeringsTechnological skills in Microsoft suite of services and
minimal data analysis knowledge. More advanced technological skills
a plusDemonstrate of advanced understanding of and adherence to
HIPAA privacy requirements and all relevant ethical
codesParticipate in weekend and holiday on call rotation for urgent
and emergency situationsAbility to travel approximately 10% of the
time, occasionally with minimal notice, as needed and to work at a
local EY office when needed or required (approximately 10%) of the
timePossess a high level of specialized knowledge of EAP,
industrial / organization psychology and well-being, and works
independently on non-recurring projects with limited
directionAdheres to local, state, federal laws for maintaining
confidentialityTo qualify you must haveAdvanced degree (MA, MSW,
Ph.D.) in social work, psychology, counseling or other related
field with relevant mental health experienceMinimum of 12+ years
related experience in a combination of EAP and clinical (mental
health, chemical dependency) role.State licensure in a mental
health discipline (Examples: LPC, LAC, LMSW, LCSW, LAMFT, LMFT,
PhD, PsyD)Ideally, you'll also haveState certification in chemical
dependency treatment desirableCEAP - Certified Employee Assistance
Professional desirableExperience in the consulting / financial
industryExperience in human resourcesCertified Threat Assessment
ProfessionalSHRM training / certificationCoaching certificationWhat
we offerWe offer a comprehensive compensation and benefits package
where you'll be rewarded based on your performance and recognized
for the value you bring to the business. The base salary range for
this job in all geographic locations in the US is $221,400 to
$438,400. The salary range for New York City Metro Area, Washington
State and California (excluding Sacramento) is $265,700 to
$498,200. Individual salaries within those ranges are determined
through a wide variety of factors including but not limited to
education, experience, knowledge, skills and geography. In
addition, our Total Rewards package includes medical and dental
coverage, pension and 401(k) plans, and a wide range of paid time
off options. Join us in our team-led and leader-enabled hybrid
model. Our expectation is for most people in external, client
serving roles to work together in person 40-60% of the time over
the course of an engagement, project or year. Under our flexible
vacation policy, you'll decide how much vacation time you need
based on your own personal circumstances. You'll also be granted
time off for designated EY Paid Holidays, Winter/Summer breaks,
Personal/Family Care, and other leaves of absence when needed to
support your physical, financial, and emotional
well-being.Continuous learning: You'll develop the mindset and
skills to navigate whatever comes next.Success as defined by you:
We'll provide the tools and flexibility, so you can make a
meaningful impact, your way.Transformative leadership: We'll give
you the insights, coaching and confidence to be the leader the
world needs.Diverse and inclusive culture: You'll be embraced for
who you are and empowered to use your voice to help others find
theirs.EY accepts applications for this position on an on-going
basis. If you can demonstrate that you meet the criteria above,
please contact us as soon as possible.EY exists to build a better
working world, helping to create long-term value for clients,
people and society and build trust in the capital markets.Enabled
by data and technology, diverse EY teams in over 150 countries
provide trust through assurance and help clients grow, transform
and operate.Working across assurance, consulting, law, strategy,
tax and transactions, EY teams ask better questions to find new
answers for the complex issues facing our world today.For those
living in California, please click here for additional
information.EY is an equal opportunity, affirmative action employer
providing equal employment opportunities to applicants and
employees without regard to race, color, religion, age, sex, sexual
orientation, gender identity/expression, pregnancy, genetic
information, national origin, protected veteran status, disability
status, or any other legally protected basis, including arrest and
conviction records, in accordance with applicable law.EY is
committed to providing reasonable accommodation to qualified
individuals with disabilities including veterans with disabilities.
If you have a disability and either need assistance applying online
or need to request an accommodation during any part of the
application process, please call 1-800-EY-HELP3, select Option 2
for candidate related inquiries, then select Option 1 for candidate
queries and finally select Option 2 for candidates with an inquiry
which will route you to EY's Talent Shared Services Team (TSS) or
email the TSS at ssc.customersupport@ey.com
Keywords: EY, Riverton , DIRECTOR, EY ASSIST, Executive , Salt Lake City, Utah
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